1. Scope and who is responsible
This notice applies to Ask Someone, its waitlist, and the mentoring service when it launches. Ask Someone is currently an independent pre-launch community project.
2. Information we collect
Current waitlist
When you join the waitlist, you may send us your name, email address, whether you want to mentor or find a mentor, the topics you care about, relevant experience, and your reason for joining. The website sends this information through our server-side waitlist endpoint and stores it in our private Airtable base.
Future accounts and profiles
When accounts launch, we may collect a profile photo, biography, languages, time zone, topics you can discuss, topics where you want support, and other information you choose to publish.
Availability and sessions
We may process the availability you choose to publish, session requests, decisions to accept or decline them, scheduled times, attendance or no-show status, rescheduling information, and feedback. We do not need the private titles, attendee lists, or contents of unrelated calendar events.
Support, safety, and technical data
We may keep support messages, reports, moderation notes, and limited records needed to resolve reliability or safety concerns. Hosting and security systems may also process your IP address, browser or device information, timestamps, request logs, and error data.
Please do not submit government identifiers, financial details, health information, or other sensitive information unless it is genuinely necessary and we specifically ask for it.
3. Why we use information
- Manage the waitlist and send requested launch information.
- Create and display profiles and facilitate mentor–mentee discovery.
- Arrange sessions and send confirmations, reminders, cancellations, and service notices.
- Keep availability and account status accurate.
- Investigate reports, repeated no-shows, misuse, illegal content, or security incidents.
- Maintain, secure, measure, and improve the reliability and accessibility of the service.
- Comply with law and enforce the Terms and Community Guidelines.
4. Legal grounds under European data-protection law
Your request or our agreement with you
We process waitlist requests, profiles, bookings, and service communications where necessary to take steps at your request or to provide the service under our Terms.
Consent
We rely on consent for waitlist launch updates and any optional communication or technology that legally requires consent. You may withdraw consent at any time without affecting earlier processing.
Legitimate interests
We may use the minimum information reasonably necessary to secure the service, prevent abuse, investigate reports, enforce community rules, and understand basic service performance. We must balance those interests against your rights and expectations.
Legal obligations
We may process or preserve information where necessary to comply with applicable law, respond to a valid legal request, or establish, exercise, or defend legal claims.
5. What other people see
When profiles launch, other members may see the profile information you choose to publish. A proposed or confirmed session participant may also receive the identity, contact, topic, and scheduling details needed for that session. We will identify which profile fields are public before you publish them.
Do not assume that information shared with another member remains under our control; that person may retain messages or notes independently.
6. Service providers and disclosures
- Current providers: our website host processes limited technical request data, and Airtable processes and stores waitlist submissions on our behalf.
- Future providers: before introducing account, scheduling, video, analytics, or support providers, we will update this notice and put appropriate data-processing terms in place.
- Legal and safety disclosures: we may disclose information when reasonably necessary to comply with law, protect someone’s rights or safety, investigate abuse, or defend legal claims.
We do not record or transcribe mentoring sessions by default. A participant must not record a session unless everyone involved gives clear permission and the recording is lawful.
7. Retention, deactivation, and deletion
- Waitlist: until we invite you to join, you withdraw, or the information is no longer needed — and no longer than 12 months after our last meaningful contact unless you renew your interest.
- Active accounts: while the account is active and the information is needed to provide the service.
- Deactivated accounts: the public profile is hidden. Limited account, report, or reliability records may be retained for reactivation, security, dispute handling, or compliance with legal obligations.
- Technical logs: for short operational and security periods appropriate to the system; exact schedules will be published when production providers are chosen.
Administrative deactivation does not automatically delete an account, but it does not remove your privacy rights. We delete or anonymise information when it is no longer needed unless a lawful reason permits or requires limited retention.
8. Your rights and choices
We aim to provide reasonable access, correction, and deletion choices regardless of location. Where the GDPR or similar law applies, you may also have rights to request the restriction of or object to processing, receive portable data, withdraw consent, and complain to the data-protection authority where you live, work, or believe an infringement occurred.
Where California privacy law applies to the operator, residents may also have rights to access, correct, or delete their personal information and to receive equal service when exercising those rights. We do not sell or share personal information for behavioural advertising.
Send a request to arsenhrynevych@gmail.com. We may need to verify your identity. Where GDPR applies, we normally respond within one month, subject to lawful extensions or exceptions.
9. International transfers and security
Airtable, our website host, or future service providers may process information outside your country. Before public launch, we will document relevant processing locations and, where required, use an adequacy decision, standard contractual clauses, or another legally recognised safeguard.
We use reasonable technical and organisational measures appropriate to the service and its risks. No online service can guarantee absolute security, so please share only information needed for mentoring.
10. Cookies, analytics, and automated decisions
The pre-launch website does not intentionally use advertising or optional analytics cookies. Essential hosting or security technology may still process request data. We will not introduce non-essential cookies or similar tracking without updating this notice and requesting consent where required.
We do not currently use solely automated decision-making that produces legal or similarly significant effects. If that changes, we will explain the logic, likely consequences, and available human review before the feature is used.
11. Adults only, changes, and contact
The service is intended for adults aged 18 or older. If we learn that a child submitted information, we will take reasonable steps to delete it.
We may update this notice as the service develops. We will change the date above and provide prominent or direct notice before a material change takes effect where appropriate.
Questions or requests: arsenhrynevych@gmail.com.